Refund and Returns Policy

Thank you for shopping at Live Spirits. Please read our refund and returns policy carefully before making a purchase.

  1. Exclusions: Due to the nature of digital products, Live Spirits are non-refundable. Once purchased and activated, Live Spirits cannot be returned or exchanged for a refund, except in cases where required by applicable consumer protection laws.
  2. Defective or Damaged Products: In the unlikely event that you receive a defective or damaged Live Spirit, please contact our customer support within 7 days of purchase. We will investigate the issue and, if deemed appropriate, provide a replacement.
  3. Technical Support: If you encounter any technical difficulties during the setup or use of Live Spirits, our customer support team is here to assist you. Please reach out to us for troubleshooting and guidance.
  4. Changes to Availability: While we strive to provide a stable and uninterrupted service, there may be occasions when Live Spirits are temporarily unavailable due to maintenance or unforeseen circumstances. We appreciate your understanding and patience during such periods.
  5. Customer Responsibility: It is the customer’s responsibility to ensure compatibility with their streaming software and system requirements before purchasing Live Spirits. We cannot provide refunds or returns based on compatibility issues.
  6. Licensing and Usage: Live Spirits are licensed for personal use only and may not be resold, distributed, or used for commercial purposes without prior written consent from Live Spirits.

By purchasing and activating a Live Spirit, you acknowledge and agree to abide by the terms and conditions stated in this Refund and Returns Policy.

If you have any further questions or concerns, please contact our customer support team. We appreciate your support and look forward to bringing enchantment to your streaming experience with Live Spirits.